Returns & Exchanges

At Arenade Ph, we strive to ensure you are fully satisfied with your purchase by offering a flexible 30-day return and exchange policy for all eligible items. We are committed to providing a seamless experience if your order doesn't meet your expectations or arrives with defects.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 7 days of receiving your order with your order number and clear photos of the item.

• 2.
  Await Approval

  Our team will review your request within 48 hours to verify the item's condition and eligibility for a return or exchange.

• 3.
  Secure Packaging

  Once approved, pack the item in its original packaging with all tags attached to ensure it is protected during transit.

• 4.
  Ship and Track

  Send the package back to our warehouse using your preferred courier and provide us with the tracking number for final processing.